Find answers to the most popular questions about 3D printing services, equipment, and materials.
Find answers to the most popular questions about 3D printing services, equipment, and materials.
Yes. Many products can be ordered directly from the manufacturer. Before confirming your order, we will inform you of the estimated fulfillment time and delivery schedule.
Yes. Volume discounts may be available for larger orders, educational institutions, resellers, and regular customers. Please contact our sales team to discuss your requirements.
Yes. We use secure payment methods and follow industry best practices to protect your payment information and personal data.
Yes. A VAT invoice or commercial invoice is provided with each order. Business clients can specify their company and VAT code details when placing an order.
Absolutely. For your convenience, you can include plastic filaments, resins, spare parts, accessories, software, and other consumables in the same order.
Yes. We serve companies, educational institutions, government organizations, research centers, and private clients.
Most orders require payment before shipping the products. Payment terms for business clients, educational institutions, and government organizations can be negotiated individually.
We accept various payment methods, including bank transfers, credit and debit cards, and other secure payment options. Available payment methods may vary depending on your location and order type.
Our specialists will be happy to help. Contact us for expert advice on choosing the right 3D printer, scanner, material, software, or accessories based on your application, budget, and technical requirements.
Yes. Registered customers can easily reorder previously purchased products from their order history, making it quick and convenient to replenish materials and consumable parts.
Yes. We apply special pricing for business clients, educational institutions, research organizations, and large orders. Contact us to discuss your needs.
Yes. You will receive email notifications during the order process, including shipment tracking information when it becomes available.
Yes. Our online store uses secure payment processing and encryption technologies to protect your personal and payment information.
If your order has not yet been started in production and has not been shipped, we will do everything we can to accommodate changes or cancellation. Please contact us as soon as possible.
Yes. Once your order is placed, you will receive a confirmation email with your order details. We will also notify you when your order is being processed and when it has been shipped.
Yes. If your project requires custom production, multiple materials, or larger quantities, you can request a quote before completing your purchase.
You can upload your 3D model during the ordering process or submit a request for manual processing. We accept popular file formats such as STL, STEP, 3MF, OBJ, and others. If necessary, we will review your files and recommend the best production solution.
Item availability is displayed on each product page. If an item is temporarily unavailable, you can contact us regarding the expected delivery date or alternative recommendations.
No. You can place an order as a guest or create an account to track orders, save delivery information, and access your order history.
Yes. In addition to printing materials, we supply a wide range of consumable parts and accessories, including nozzles, print beds, adhesives, cleaning supplies, maintenance items, and other essential components to keep your 3D printer running efficiently.
Yes. We offer flexible purchasing options for individual consumers, educational institutions, and industrial clients, including wholesale orders for regular production needs.
Absolutely. Our specialists can help compare materials, understand their properties, and select the best option for your specific task and printing technology.
Yes. We offer original materials and consumable parts from trusted manufacturers, ensuring reliable performance, consistent quality, and compatibility with supported equipment.
If you have noticed poor print quality, excessive stringing, layer adhesion problems, or uneven extrusion, the material may have absorbed moisture or degraded over time. Worn parts, such as nozzles or print beds, should also be replaced as needed.
Most materials should be stored in a cool, dry environment, away from direct sunlight. Many plastic filaments absorb moisture from the air, so to maintain print quality, it is recommended to use airtight containers or a dry storage location.
PLA is an easy-to-print material, ideal for prototypes and visual models. PETG offers excellent strength, durability, and chemical resistance, making it suitable for functional parts. ABS provides greater heat and impact resistance, making it a popular choice for engineering solutions.
We supply materials compatible with many leading desktop and industrial 3D printers. If you are unsure which material is suitable for your equipment, contact us and we will help you select the right product.
The choice of ideal material depends on your project requirements, such as strength, flexibility, heat resistance, chemical resistance, surface finish, and intended use. We will gladly recommend the most suitable option based on your needs.
We offer a wide range of materials, including PLA, PETG, ABS, ASA, nylon (PA), TPU, PEEK, Ultem, polycarbonate, carbon fiber, glass fiber, ESD, flame retardant, wood-filled engineering polymers, resins, powders, and specialty materials. In principle, we offer any material used in 3D printing. Simply contact us and our team will help you select the best material for your needs.
Simply send us your 3D model or design files along with the delivery address and any special packaging or shipping requirements. We will take care of everything else—from production and quality inspection to packaging and delivery.
Yes. We regularly ship prototypes, custom parts, and small-batch orders to clients worldwide. Delivery time and shipping costs vary depending on the destination.
Yes. On-site pickup is available by prior arrangement. We will notify you when your order is ready for collection.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the printed parts. We will investigate the issue and work together to find an appropriate solution.
Yes. Once your order has been shipped, you will receive tracking information (if available) so you can monitor the shipment until it arrives.
Yes. Express delivery is available on most routes. If your project has a strict deadline, please inform us and we will recommend the fastest possible delivery method.
All parts are carefully inspected and securely packaged to ensure protection during shipping. Fragile or high-value components receive additional protective packaging, guaranteeing that they arrive in excellent condition.
Delivery costs vary depending on size, weight, destination, and shipping method. A delivery estimate will be included in your quote before placing the order.
Delivery time depends on the complexity of the project, material availability, production time, and delivery location. Once the order is confirmed, we will provide an estimated production and delivery schedule.
We ship 3D printed parts to customers nationwide and internationally worldwide. Whether you need a single prototype or a batch of production parts, we can deliver them directly to your specified location anywhere in the world.
Yes. We provide the necessary shipping documentation for international orders. Please note that customs duties, taxes, and import fees are the customer's responsibility unless otherwise agreed.
Yes. We supply and ship a wide range of printing materials, spare parts, and accessories to keep your equipment running efficiently.
Depending on product availability and location, it may be possible to pick up items on-site. Please contact us in advance to arrange pickup.
Yes. We can provide remote or on-site installation, calibration, and operator training services to ensure your equipment is properly prepared for use.
Please inspect the shipment upon delivery. If you notice any damage, report it to the carrier and contact us as soon as possible, providing photographs of the packaging and equipment. We will work with you to resolve the issue promptly.
Yes. Once your order has been shipped, you will receive tracking information (if available) so you can monitor the delivery status
All equipment is securely packaged using the original manufacturer's packaging or appropriate protective materials to ensure safe transport and minimize the risk of damage during shipping.
Delivery costs are calculated based on your order size, weight, destination, and delivery method. The estimated delivery cost will be provided in the commercial offer or during the order process.
Delivery time depends on product availability in stock, destination, and delivery method. Items in stock are typically shipped within a few business days, while equipment made to order may require additional time.
We deliver 3D printers, 3D scanners, accessories, and consumables to customers in the Baltic countries (Lithuania, Latvia, Estonia). Contact us to verify delivery options to your location.
In some cases – yes. Depending on the manufacturer and model, we can perform diagnostics, maintenance, calibration, repairs, and operator training for equipment that was not purchased from us.
Yes. We provide post-warranty service, repair services, software updates, technical support, and maintenance contracts that help extend the service life of your equipment.
Yes. We supply original spare parts, consumables, and accessories for the equipment we sell, ensuring compatibility, reliability, and long-term performance.
Yes. We offer technical maintenance, calibration, diagnostics, repairs, and replacement of wear parts to ensure your equipment operates at maximum performance with minimal downtime.
Contact our support team, provide a description of the problem and, if possible, photos or error messages. We will diagnose the issue and recommend the fastest solution – remote assistance, repair, or component replacement.
Our and our partners' technical support team is ready to help with troubleshooting, software configuration, calibration, maintenance, and answering operational questions. Support can be provided remotely or on-site, depending on the issue and your service agreement.
Yes. We provide hands-on training covering equipment operation, software, maintenance, and best practices to help your team achieve accurate and consistent results.
Yes. We offer professional installation, system configuration, calibration, and setup to ensure your equipment is ready for reliable operation from day one.
The warranty typically covers manufacturing defects and equipment malfunctions under normal operating conditions. Damage resulting from improper use, inadequate maintenance, unauthorized modifications, or accidental damage is typically not covered.
Yes. All equipment comes with a manufacturer's warranty. Warranty terms vary depending on the product and manufacturer, and our team will explain all conditions before purchase.
Yes. All client files and project information are kept strictly confidential. If required, we will gladly sign a Non-Disclosure Agreement (NDA) before reviewing your project.
The price depends on the part size, material, complexity, printing time, finishing requirements, and quantity. Send us your CAD file or project information and we will provide a quick, no-obligation quote.
Yes. Depending on your requirements, we offer post-processing services such as support structure removal, assembly, and other finishing options that enhance the appearance and functionality of printed parts.
Absolutely. We review every design and can recommend improvements to increase strength, reduce material consumption, improve print quality, and lower production costs.
Yes. We specialize in both rapid prototyping and small batch production, allowing you to quickly evaluate designs or manufacture final products without significant upfront investment in production tooling.
Yes. Using engineering materials, we produce durable functional parts suitable for testing, tooling, spare parts, and small-batch production.
Production time depends on the size, complexity, material, and quantity of the parts. Simple prototypes can often be produced within one day, while larger or more complex projects may take several days.
We work with various materials, including PLA, PETG, ABS, ASA, nylon, TPU, carbon fiber, glass fiber, ESD, flame retardant, and other engineering polymers, resins, and materials selected according to your needs for strength, flexibility, durability, and appearance.
Yes. Our team can help transform your idea into a print-ready 3D model. We offer design, CAD modeling, and product development services to turn your idea into a finished product.
We accept most popular 3D file formats, including STL, STEP, IGES, OBJ, 3MF, and SolidWorks files. If you do not have a 3D model, we can help with CAD design or reverse engineering work.
We manufacture a wide range of parts, including prototypes, functional components, spare parts, custom products, mounting equipment and templates, architectural models, and small-batch products for various industries.
Daily maintenance includes cleaning, calibration, replacing worn components as needed, and following the manufacturer's maintenance schedule. Regular servicing helps maintain print quality and extends equipment lifespan.
Yes. We offer a complete installation service package, including printer assembly, calibration, software setup, workflow optimization, operator training, and technical support to ensure a successful start.
The right printer depends on your application area, production needs, budget, materials, and future expansion plans. Our specialists will assess your needs and recommend the best solution for your business.
Modern 3D printers are designed to be user-friendly, but achieving consistent, high-quality results requires proper preparation, knowledge of material handling, and workflow management. We provide installation, training, and ongoing technical support services to help you get the most out of your equipment.
Yes. 3D printing is ideal for prototypes, custom products, spare parts, auxiliary tools, and small-batch production. For large-volume manufacturing, traditional production methods such as injection molding may be more cost-effective.
Print accuracy depends on the printer, material, and technology used. Professional systems typically achieve dimensional accuracy suitable for engineering prototypes and production parts, while industrial printers ensure even greater precision and repeatability.
Yes. Modern 3D printers can produce durable, functional parts suitable for manufacturing, engineering, medicine, the automotive industry, aviation, and other demanding fields. The final part properties are determined by the selected material and printer technology.
Desktop 3D printers are ideal for education, hobbies, and basic prototyping, while industrial systems feature higher precision, faster production, larger build volumes, and advanced materials designed for professional manufacturing.
3D printers support a wide range of materials, including PLA, ABS, PETG, nylon, TPU, engineering polymers, resins, and metals. The appropriate material depends on your project's mechanical, thermal, and chemical requirements.
The best technology depends on your requirements, including part size, material, precision, strength, surface finish, and production volume. We help you select the most suitable solution, whether it's FDM, SLA, SLS, or another additive manufacturing technology.
A 3D printer is a device that creates physical objects by building them layer by layer according to a digital 3D model. This additive manufacturing process is widely used for prototyping, functional part production, tooling, and small-batch manufacturing.
Yes. We provide assistance in selecting a scanner, setting it up, calibrating it, integrating it into your workflow, and training users to ensure 3D scanning technology is implemented efficiently.
The right scanner depends on your workflow, application requirements, budget, and expected production volumes. We can help assess your needs and recommend the most suitable technology and equipment.
Basic scanning functions can be understood quickly, but achieving professional results requires knowledge of scanning techniques, object preparation, data processing, and accuracy control. We provide training and consultations to help users achieve reliable results.
3D scanners typically work with specialized scanning software designed for data capture, alignment, editing, inspection, and export. The final data can be transferred to CAD, quality control, or 3D printing software.
Most materials can be scanned, including plastic, metal, ceramics, and composite parts. Very shiny, transparent, or dark surfaces may require special preparation to ensure scanning accuracy.
Yes. 3D scanners are widely used in reverse engineering to create accurate digital models of existing parts when original CAD drawings are unavailable or need to be updated.
Yes. 3D scanners are particularly useful for capturing complex geometry, freeform surfaces, organic shapes, and details that are difficult to measure with traditional tools.
Yes. Different scanners are designed for different object sizes. Handheld scanners can capture small and medium-sized parts, while specialized systems can scan large components, vehicles, industrial equipment, or even entire environments.
Professional 3D scanners can ensure accuracy from sub-millimeter values to several microns, depending on the technology, scanning conditions, and equipment used. The required accuracy should always match the final application purpose.
The best scanner depends on your requirements, including object size, required accuracy, scanning speed, surface properties, and intended use. We help you choose the right solution for areas such as engineering, quality control, reverse engineering, or product development.
A 3D scanner uses technologies such as structured light, laser scanning, or photogrammetry to capture millions of measurement points from the object's surface. Specialized software processes this data and creates an accurate 3D model.
A 3D scanner is a device that captures the shape, size, and surface details of a physical object and converts them into a digital 3D model. The digital data can be used for reverse engineering, inspection, design, documentation, and 3D printing.
The price depends on size, complexity, accuracy requirements, and the format of the final results. Contact us and provide information about your project – we will prepare a customized quote.
Yes. We can prepare scanned models for 3D printing: clean up the mesh, optimize the geometry, and ensure the model is ready for production.
The scanning itself can take from a few minutes to several hours, depending on the size and complexity of the object. Additional time is required for data processing, CAD modeling, or reverse engineering.
Some reflective, transparent, or very dark surfaces may require temporary scanning spray or markers for more accurate data capture. These materials are easily removable and do not damage the object.
Yes. Even if a part is damaged or worn, we can often reconstruct the original geometry and create an accurate CAD model suitable for repair, replacement, or manufacturing.
Yes, scan data can be converted into editable CAD models that can be modified, used in manufacturing, or product development.
We can provide scanning data in popular formats such as STL, OBJ, PLY, and point clouds. If a CAD model is required, we can also provide formats such as STEP when offering reverse engineering services.
Accuracy depends on the scanning technology and object size. Professional 3D scanners can achieve accuracy from a few microns to a few tenths of a millimeter, making them ideal for engineering and quality control tasks.
We can scan a wide variety of objects, including mechanical parts, tools, consumer goods, sculptures, prototypes, molds, and complex assemblies. The most suitable scanning method depends on the object's size, material, and surface finish.
3D scanning is the process of capturing the shape and dimensions of a physical object, converting it into an accurate digital 3D model. The resulting data can be used for reverse engineering, quality control, product development, CAD modeling, or 3D printing.
It is recommended to store the filament in a dry place, in its original packaging or in an airtight container with a desiccant to maintain optimal printing quality.
The recommended nozzle temperature is approximately 200–220 °C, and the print bed temperature is 25–50 °C.
TPU-95A indicates the material's hardness according to the Shore A scale. 95A hardness provides a good balance between flexibility, strength, and wear resistance.
TPU-95A features rubber-like elasticity, flexibility, and wear resistance. This material allows printing of parts that require flexibility, cushioning, and resistance to deformation.
Raise3D Premium TPU-95A is a flexible and elastic TPU (thermoplastic polyurethane) 3D printing filament designed to produce durable, shock-absorbing, and soft-surface parts.
Yes. ABS parts can be sanded, post-processed, and otherwise modified after printing, which is why this material is often used for professional prototypes.
ABS is a widely used industrial thermoplastic characterized by high strength, impact resistance, good heat resistance, and the ability to perform post-processing.
The filament is optimized for Raise3D 3D printers. It can also be used with other compatible FFF/FDM type 3D printers.
Raise3D Premium ABS is a professional ABS-based 3D printing filament designed for producing strong, durable, and functional parts. It features excellent mechanical properties, heat resistance, and is suitable for prototyping and production applications.
It is most commonly used for prototypes, functional models, containers, bottles, manufacturing aids, educational projects, and visualizations.
The filament is optimized for Raise3D 3D printers. It can also be used with other compatible FFF/FDM type 3D printers.
PETG offers better mechanical strength than PLA and is easier to print than ABS. This material provides a good balance of durability, longevity, and printing simplicity.
Raise3D Premium PETG is a high-quality PETG 3D printing filament characterized by high strength, durability, impact resistance, and heat resistance. It is designed for printing functional parts, prototypes, and production components.
Yes. Raise3D Premium PLA is excellent for prototyping, design models, architectural models, and visualizations.
Yes. PLA is one of the easiest materials to print, making this filament suitable for both beginners and professional users.
The recommended nozzle temperature is 190–220 °C.
The filament is designed for Raise3D 3D printers, but can also be used with many other FFF/FDM type 3D printers that use standard 1.75 mm diameter filament.
Raise3D Premium PLA is a high-quality PLA-based 3D printing filament designed for reliable and easy printing.
Yes. The scanner supports operation with the optional 3DeVOK Airgo wireless scanning handle, which allows working without cables and monitoring the scanning process on mobile devices.
The 3DeVOK MQ is designed for small to medium-sized objects. It can scan objects starting from approximately 5 cm, and its wide field of view allows for efficient work with larger objects as well, such as the human body or artworks.
No. The 3DeVOK MQ supports marker-free scanning, allowing many objects to be scanned quickly and conveniently. For more complex geometries, reflective markers can be used to achieve even greater stability and accuracy.
Yes. The integrated RGB camera captures 24-bit true-to-life colors and textures, resulting in detailed and visually accurate 3D models.
3DeVOK MQ is a professional handheld color 3D scanner designed for fast and accurate digitization of objects. It uses infrared laser and structured light technologies, making it suitable for scanning various objects – from small parts to larger products.
Yes. The scanner supports STL and OBJ formats, so scanned models can be easily prepared for 3D printing or further editing in CAD software.
The scanner is suitable for objects from approximately 0.05 m to 5 m, making it ideal for both small parts and larger products or structures.
Yes. Thanks to advanced four light source technology and blue laser lines, the 3DeVOK MT Gen2 can effectively scan dark, shiny, and complex geometry surfaces, often without using matting spray.
The scanner is widely used in:
The 3DeVOK MT Gen2 is a professional handheld 3D scanner designed for precise object digitization, reverse engineering, quality control, automotive modification, and industrial design. It ensures accuracy up to 0.03 mm and can scan objects ranging from 0.05 to 5 meters in size.
The system is designed to make it easier to start the printing process without requiring complex manual setup for each production cycle.
Due to the technology used, in most cases printing can be done with minimal need for supports or without them entirely, reducing the amount of post-processing work required.
It uses top-down stereolithography (SLA) technology with a UV laser, enabling high precision and the production of ceramic parts with complex geometry.
The print bed is 320 × 320 × 200 mm, making the system suitable for both larger parts and serial production of small components.
The printer can be used with technical ceramics such as:
The 3DCeram C1000 FLEXMATIC is an industrial ceramic 3D printer designed for high-quality ceramic component production, prototyping, and serial manufacturing. The system is designed for integration into semi-automated production lines.
Yes. Due to the top-down stereolithography technology, in most cases it is possible to print without support structures, which helps produce precise parts and reduces the need for additional post-processing.
The maximum print volume is 100 × 100 × 150 mm. A smaller platform (60 × 60 × 150 mm) is also available for even more efficient material usage during research.
The printer supports various technical ceramics, including:
It is also possible to create and test new ceramic suspensions using open printing parameters.
C101 EASY LAB uses SLA (Stereolithography) technology with a 405 nm UV laser, which enables the production of highly precise ceramic parts with fine geometric shapes and high surface quality.
C101 EASY LAB is a professional ceramic 3D printer using laser stereolithography (SLA) technology. It is designed for research centers, universities, and laboratories that need the ability to create and optimize their own ceramic 3D printing processes.
Yes. The BigRep ONE supports a dual extruder configuration, which allows using different materials, printing with support materials, or increasing production efficiency.
The BigRep ONE supports a wide range of professional materials, including:
An open material system is also used, allowing the selection of filaments from other manufacturers.
The main difference is size, performance, and adaptation for professional production. The BigRep ONE allows you to print large parts in a single process, whereas with smaller 3D printers you often need to split the model into parts and assemble them.
BigRep ONE is designed for companies and professionals who require large-format 3D printing:
BigRep ONE is a professional large-format FFF/FDM technology 3D printer designed for industrial prototyping, large part production, and manufacturing process optimization. It allows printing large-scale objects in one piece, reducing the need to join multiple smaller parts.
No. The Raise3D DF2 bed is factory-calibrated, allowing you to start working faster.
The DF2 supports various Raise3D resins, including:
Some third-party professional resins are also supported.
The DF2 has a 2560 × 1440 XY resolution, and the layer height can range from 50 to 200 microns, depending on the selected settings and material.
The build volume is: 200 × 112 × 300 mm. This allows for the production of both small precision components and taller prototype parts.
The DF2 uses DLP technology, which enables high precision, uniform layer exposure, and a reliable process even when producing complex parts.
Yes. Due to the robust construction, high-temperature extruder, and composite material support, it is possible to manufacture real-world industrial parts, housings, holders, mechanical components, and small-batch products.
Yes. The Raise3D Pro3 HS is specifically designed for high-performance composite materials such as ABS CF, PPA CF, and PPA GF. These materials are suitable for producing strong, lightweight, and temperature-resistant parts.
The Raise3D Pro3 HS Series can reach up to 500 mm/s maximum printing speed, with a recommended standard operating speed of approximately 300 mm/s. Using Hyper Core composite materials, high performance can be achieved without compromising print quality.
The Raise3D Pro3 HS Series is a professional industrial FFF 3D printer designed for manufacturing, functional prototypes, production tooling, jigs & fixtures, and end-use parts. It is tailored for companies that require fast, precise, and reliable 3D printing using engineering and composite materials.
Yes. With the additional Flexible Filament Auxiliary Feeder system, the Raise3D E3 can reliably print TPU materials from approximately 80A to 95A hardness.
Using a single extruder, you can print objects up to 330 × 240 × 240 mm, and using two extruders – up to 295 × 240 × 240 mm.
The maximum printing speed reaches up to 200 mm/s, making the printer suitable for both rapid prototyping and small-batch production.
The Raise3D E3 is designed to print with various materials, including PLA, ABS, PETG, TPU, and composite filaments such as PET CF, PET GF, and PPS CF. Using an additional flexible filament feeding system, softer TPU materials can also be printed reliably.
Our team of engineers and specialists is ready to answer all your questions and help you find the best solution for your project.
